EA 3.0 – DACMO (Disadvantaged communities marketing & outreach)

Name:

Unit/Apt:

Home Address:

City:

Zip Code:

Phone Number:

Customer Service Account Number:

Customer EE Interest:

What is the size of the home (square footage)?

How many occupants are there in the home?

What is the age of the home?

How long ago was your house insulated?

Are there any air leaks or drafts in the home? Yes No Unsure

What type of heating and cooling system is installed in the home? AC System Other

How old is the heating and cooling system?

Are there any programmable thermostats or smart home devices controlling the temperature? Yes No

What type of windows are installed in the home? Are they single-pane or double-pane? Double-pane Single-pane or outdated

Are there any energy-efficient appliances in the home (e.g., refrigerator, dishwasher, washing machine)? Yes No

Are there any LED light bulbs installed in the home? Yes No Unsure

What are the typical energy usage patterns (e.g., high usage during certain hours, specific appliances used frequently)?

Are there any energy-saving habits or practices followed by the occupants? Yes No

Are there any additional questions you have at this time?

Are you part of ESA? Yes No

Name of Advisor: Jonathon Reyes
Cynthia Reyes
Lewis Ramirez
Edgar Sanchez

How did you hear about our product/service? Social Media
Booth Event
Word of Mouth
Door-to-Door
Other

How would you rate your overall satisfaction with our service? Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

How likely are you to participate in EE (energy-efficiency) programs? Very Likely
Likely
Neutral
Unlikely
Very Unlikely

How likely are you to recommend our product/service to a friend or colleague? Very Likely
Likely
Neutral
Unlikely
Very Unlikely

How was your experience with our customer service team and/or installer? Excellent
Good
Average
Poor
Very Poor

Please tell us more about your experience with our customer service team and/or installer:

Do you have any suggestions for how we can improve our product/service or customer experience?

Energy Advisement